maildx engages the following third-party infrastructure entities and service providers to perform processing activities in connection with providing the email support and AI platform.
Sub-processor change notification policy
maildx commits to providing at least 30 calendar days prior written notice via dashboard notifications and to your workspace admin email before authorizing any new sub-processor.
Sub-processor
Role & function
Data processed
Processing region
Safeguards & DPA
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Artificial intelligence privacy guarantee
maildx does not grant any AI model vendor (including Google Cloud Gemini) rights to train, tune, or improve general AI models on customer personal data or inbound support queries. All inference occurs under enterprise zero-retention contractual terms.